General
Vera’s Visuals is a small art business
company from Valkeakoski, Finland.
Vera Korpilaakso is the company’s artist and surface pattern designer.
Illustrations are inspired by wildlife, nature, harmony, and playful animals.
Order
There are 4 steps to order products:
Add a product, shipment details, summary, and payment to the shopping cart.
Payments
Visma Pay (Visma Payments Oy, business-id FI24865594) is the payment facilitator of the online shop. Visma Payments Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Visma Payments Oy is shown as the receiver of your payment in the bank account listing and your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections. The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade. Read more about Visma Pay: https://www.visma.fi/vismapay/
Payment methods
With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice, or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Jousto, Fellow Lasku, Fellow Yrityslasku, MobilePay, Masterpass, Pivo, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards. MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop. Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/ Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons to have their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 euros/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 euros. Aurajoki Nordic Oy issues the credit. Read more from www.jousto.com.
Contact Visma Pay
Visma Payments Oy (business-id FI24865594) E-mail: helpdesk@vismapay.com Telephone: +358 9 315 42 037 (workdays 8-16) Address: Brahenkatu 4, 53100 Lappeenranta, Finland
Delivery terms
An order confirmation will be sent to the customer via SMS or e-mail
Vera’s Visuals reserves the right to reject an order if a customer has repeatedly failed to pay or returned ordered products.
Depending on the order and delivery method, the delivery time is approximately 3-7 workdays.
If there are substantial changes in the delivery time customer will be notified without delay.
Shipments pass through Posti Oy.
All items are shipped from
Valkeakoski, Finland.
Return rights
The customer has the right to return products within 14 days by the Finnish Consumer Protection Act.
The right to return applies only to products that are unused and undamaged in their original packages. The customer is responsible for the costs of return.
If there are defects in the product Vera’s Visuals will bear the costs of return.
The customer pays the return costs.
Return time begins when the customer has picked up the product or products.
Please, inform Vera’s Visuals in advance if you wish to return the product vera(at)verasvisuals.fi
When returning the product, please remember to attach the delivery order to the shipping package.
Address where to return:
Vera’s Visuals
Ulvajankatu 11-13 A7
37600 Valkeakoski
Attach the following information to the shipment:
-Contact information
-Order number
-Bank account number for a refund
-Copy of the order confirmation
The customer information will be handled confidentially.
Contact us:
vera(at)verasvisuals.fi
